Books: 3 week loan, no fines

Audiotapes/CD, Music CDs: 3 week loan, no fines

Periodicals: 1 week loan, no fines

Videos/DVD: 1 week loan, no fines

Puzzles: 3 week loan, no fines

Board Games: 2 week loan, no fines

Express Loans: 1 week loan, $2.00/day fines

Mobile Hotspots: 1 week loan, $1.00/day fines

Playaway Launchpads: 3 week loan, $1.00/day fines

InterLibrary Loans: 4 week loan, $1.00/day fines

Park Passes: 1 week loan, $2.00/day fines

Replacement of lost/damaged items fee: Value of item.

You can pay for charges in cash at any NPPL branch.

Since going fine-free, we have set up Auto-Renewals

With Auto Renewals, items on your account will automatically renew 3 days before they are due. Most items are eligible for up to 3 auto-renewals. 

Items that will not auto-renew:

• Items that have reached their renewal limit
• Items another customer has requested to borrow (items on hold)
• ILLO items (special items borrowed from another library system)
• Xpress items (2-day DVDs and 7-day books)
• Downloadable and streaming materials (e.g. eBooks and eMagazines)
• Book Club Kits
• MakerKits
• Mobile Hotspots
• Park Passes
• Reference materials

All library members are setup for Auto-Renewal. You may opt-out at any time by contacting the library.

Customers who are signed up for email notifications will receive a notice 3 days before their items are due indicating which items have been renewed and which have not. You can also check the status of your items on the Catalogue.

As of April 4, 2022 the North Perth Public Library, alongside Perth County Information Network (PCIN) Libraries, went fine free for a majority of materials. Read more from PCIN. 

Please refer back to the Loan Details section to read a complete list of what went fine free and with items still have fines if returned late. 

Library materials that are not returned after an extended period of time will be presumed lost and the replacement cost will be charged to your account.

Borrowing privileges are suspended when outstanding charges total $10 or more.

Library accounts with fines of $50 or more may be sent to Unique Management Services (UMS) to retrieve Library materials. UMS is a specialized materials recovery service for libraries. They assist us to retrieve long-overdue items and fines. If your account is referred to UMS, an additional $12.95 service charge will be added to cover the costs associated with referring your account.

You will receive a phone call, letter or email from the Library informing you that you have overdue items 7 days, 14 days, and 35 days after the due date. At 35 days overdue, the outstanding materials and processing fines are billed to your account. 

Once items are 56 days overdue, and if fines total $50 or more, your account may be sent to UMS.

Please note that for special collections—such as wifi hotspots, Express items and others—the notification timeline is shortened to 2 days, 9 days, and 16 days after the due date. These outstanding materials and processing fines are billed to your account at 16 days overdue. UMS would receive your account when these items are 37 days overdue.

Unique Management Services (UMS) is an out-of-house system that helps libraries in retrieving materials. They assist us to retrieve long-overdue items and fines when your account reaches $50. 

UMS contacts you through a series of letters and phone calls until library materials are returned or fines are paid in full. 

Here is their process: 

• First letter notification
  • Within 24 hours of UMS receiving your account from the Library
• First phone call 
  • 22 days after UMS receives your account (3 weeks after first letter notification) 
• Second letter notification 
  • 43 days after UMS receives your account (3 weeks after first phone call) 
• Second phone call 
  • 64 days after UMS receives your account (3 weeks after second letter notification) 
• Third letter notification 
  • 85 days after UMS receives your account (3 weeks after second phone call). This is your final communication from UMS. 
• Credit reporting 
  • 115 days after UMS receives your account (30 days after final letter)

You can track your items. Ask at a North Perth Public Library branch or log onto your account in our catalogue. From there, you can renew items, reserve items, see fines and fees, and much more. If you have borrowed more than one item, be sure that you click renew on all of them, and not just one.

If you ever have questions or concerns at any time about your account, please don’t hesitate to contact the Library to speak with a staff member. We are here and happy to assist you.